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Need Help in Your lessons or Want a Counseling? Just Dial this Tripura Call Centre

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Anyone who would dial the call centre, it would route their calls to teachers, doctors, psychologists, educational counselors as per requirement of the caller
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Guwahati: Have a question about your lesson? Or need expert advice? If you are in Tripura, just dial 0381-2410053 and get your solution.

In an initiative to support the students stuck at their homes to get professional assistance regarding their lessons and counseling to fight with depression, the Tripura school education department has launched a call centre and made experts, just a phone call away from you.

Launching the call centre here, Tripura education minister Ratan Lal Nath said on Thursday, “Since they are stuck at home and unable to attend schools, guardians are worrying for their children that they will lose interest in studying and may become depressed. That’s why we have decided to start a call centre to help them in getting aid with their lessons and to get help in such cases of depression.”

Anyone who would dial the call centre, it would route their calls to teachers, doctors, psychologists, educational counselors as per the requirement of the caller. A panel of 24 experts would be available to answer queries on subjects taught at the schools while four doctors and few educational counselors, educationists would be available for advising children on depression, academic counseling etc.

Tripura government had earlier started an innovative project ‘Ektu Khelo, Ektu Padho’ (Little sports and little study) in the elementary education segment to make sure they didn’t lose interest in studies and were mentally upbeat. The scheme which works through text messaging aims at bringing out hidden talents from students.

Education of students of schools, colleges and educational institutes have been hit the most during the pandemic since the start of the lockdown in March. Though all the state governments have arranged an online education system to continue the academic calendar, closure of the education institutes has impacted the mental health of the students a lot.

Tripura education department has also started online classes on social media and SMS based interactive classes for those who don’t have access to smartphones or Internet connectivity.

Interactive classes were started on Doordarshan with outreach to far-flung villages in hilly terrains of the state.

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