Pension Seva Kendras will facilitate hassle-free pension process: CM Sarma

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The scanning and uploading of service book will be done by the PSK operators and they will forward it and record to the HODs
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The scanning and uploading of service book will be done by the PSK operators and they will forward it and record to the HODs

Guwahati: The capital city of Guwahati got a Pension Seva Kendra (PSK) on Friday as chief minister Himanta Biswa Sarma inaugurating the PSK of Kamrup (Metro) District set up by AMTRON at the office of the district elementary education officer for streamlining the procedures to ease the hardship faced by pensioners here.

The state government had approved to set up Pension Seva Kendras by AMTRON in the districts across the state in 2021 in line with its commitment to improve the ‘ease of living’ for citizens. Accordingly AMTRON has set up PSKs in 27 districts to facilitate scanning and uploading of Service Books along with submission of pension proposal through the online Kritagyata Portal.

Sarma said as the school teachers constitute the maximum numbers of pensioners, decision was taken to open the PSKs at the office of the district offices of the education department; however, it will also cater to the services of the pensioners of other departments as well.

He said that the state government has authorized all district authorities, head of offices (HODs) and competent authorities to start the processing of pension proposal within one year of retirement of an employee.

The scanning and uploading of service book will be done by the PSK operators and they will forward it and record to the HODs functioning as the custodian of service book through the Kritagyata Portal.

The HODs after proper compilation of the scanned service book and record will forward it to the sanctioning authority i.e. director of pension and accountant general to sanction the pension.

PSKs will facilitate retirees to submit forms online in Kritagyata on getting SMS from head of offices. It will also help retirees to upload digital life certificate through Jeevan Pramaan using registered device of Jeevan Pramaan besides acting as cyber cafe to help pensioners to download their pension payment order (PPO) and other information.

The CM further said that scanning and uploading of service book in the Kritagyata portal will help concerned offices to maintain digital record room related to service book. He informed that retirees can also come to PSKs and upload their details in the Kritagyata portal apart from verifying their service book uploaded by PSK Operators.

Moreover, for better monitoring purpose, the Kritagyata portal will be connected to head of offices and CM’s dashboard.

The number of PSKs will be increased from 27 to 35 to cover all districts of the state, he added.

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